A voice for your business
Spoken greetings and AI-generated voice responses give Alissa a consistent presence. Preview her greeting and test answers before introducing callers.
POCKETFAB • AI RECEPTIONIST
Meet Alissa.
A familiar voice.
Your business knowledge.
Give everyday questions a thoughtful first response. Alissa brings conversational AI, spoken answers, and company-approved information together in a receptionist application your team can manage.
Alissa has been successfully tested at PocketFab. The downloadable ALM edition will be ready soon.
KNOWLEDGE FIRST
Let her get to know your business.
Start with your verified information. Shape the answers, test the experience, and keep your team in control of what Alissa is told.
Answers from approved knowledge
Maintain the company, product, sales, and service information Alissa uses. Save approved references for answers and keep draft material out of the conversation.
Conversations with context
Alissa uses earlier questions and replies within the same conversation to handle follow-up questions. Telephone conversations use spoken turns.
A place to prepare and test
Ask questions in the browser, use dictation where supported, listen to replies, stop playback, and clear the test conversation. Check known facts and questions outside her reference material.
Knowledge you can maintain
Organize references by General, Sales, and Service. Add source notes and verification dates so your team can review the information behind an answer.
A reviewed message inbox
An operator can capture contact details, inquiry type, and a reviewed summary from the browser console. Include the browser transcript when useful, then review, export, or delete saved messages.
Telephone integration
Successfully tested with inbound calls, spoken questions, voice replies, and follow-up context through the current Twilio integration. Customer deployment validation is part of the upcoming ALM edition.
Clear limits on what she knows
Alissa is instructed to acknowledge missing verified information instead of inventing a price, procedure, or completed action. Review answers against your business standards; AI output can still be wrong.
Know what is included today.
The current release has a private browser console and a controlled telephone integration. Browser message capture is manual; phone calls do not automatically create inbox messages. Call transfers, outbound calls, appointment booking, CRM actions, and automatic email notifications are not currently included.
The current voice and AI services use external providers. Alissa is a separate product from PocketFab’s on-premises AI platform.
SUCCESSFULLY TESTED • DOWNLOAD COMING SOON
The next step: Alissa’s downloadable ALM edition.
Alissa has been successfully tested at PocketFab. We are preparing that tested version for customer installation, with PocketFab license management (ALM). The downloadable ALM edition will be ready soon.
Your business, configured for you
Preserve the tested receptionist and package it with customer-specific branding, approved knowledge, and configuration.
Clear activation and license status
Add activation, renewal, and visible license status. Keep the right to use Alissa separate from eligibility for software updates.
Your choice of payment plan
Offer the $995 purchase with a separate update plan, or $99 per month for 24 months with updates included throughout the contract.
Installation and continuity checks
Validate activation, upgrades, expired licenses, and licensing outages. Verify that already active calls can finish without a licensing check interrupting them.
A download with clear instructions
Publish the ALM edition after package validation, with installation instructions for customers and resellers.
These are the steps for the upcoming downloadable edition. The customer installation package is not yet available for download.
TWO WAYS TO GET STARTED
Your installation. Your choice.
Install Alissa yourself.
Choose the self-install path if your team will handle setup, provider configuration, approved knowledge, and acceptance testing. The downloadable ALM edition is coming soon, with customer installation instructions. Contact PocketFab to discuss deployment requirements.
Discuss self-installation ↗Bring in a PocketFab reseller.
Contract with one of our resellers to install Alissa. Agree on the installation scope, business configuration, testing, and ongoing responsibilities directly with the reseller.
Ask about reseller installation ↗Confirm installation charges, hosting, telephone service, AI usage, and any other third-party costs in your quote. The prices below describe the Alissa product and update plans.
STRAIGHTFORWARD OPTIONS
Choose how you bring Alissa aboard.
UPFRONT PURCHASE
$995one-time product price
Purchase Alissa upfront and choose an ongoing update plan below.
- Self-install or contract with a reseller
- Ongoing updates billed under your update plan
24-MONTH CONTRACT
$99.00per month for 24 months
Spread the product cost across a fixed term, with ongoing updates included throughout the contract.
- 24 payments of $99.00 — $2,376 total
- Updates included for all 24 months
- Self-install or contract with a reseller
KEEP ALISSA CURRENT
Ongoing software updates.
For the upfront purchase, or continued updates after the 24-month contract, choose monthly or annual billing.
$500.00 / year
Billed annually. Save $99.88 versus 12 monthly payments.
All prices in USD. Taxes and other service fees are not included. Confirm deployment availability, installation scope, provider charges, and contract terms with PocketFab before ordering.
CHOOSING A RECEPTIONIST
Alissa and Ruby take different approaches.
Alissa is an AI receptionist application. Ruby provides live human receptionist services. Choose around the conversations you need to handle and the work you expect someone to complete.
| What to consider | PocketFab Alissa | Ruby |
|---|---|---|
| Who answers | AI-generated responses and voice | Live human receptionists |
| Pricing model | $995 upfront, plus an update plan; or $99/month for 24 months with updates included | Monthly plans based on receptionist minutes |
| Setup path | Self-install or reseller installation | Provider onboarding and call-handling configuration |
| Current scope | Approved-knowledge answers, browser tools, manual inbox, and successfully tested telephone conversations | Live answering, intake, scheduling, and call handling |
Ruby information checked November 15, 2026, against Ruby’s website and plans and pricing. This compares service models, not equivalent feature bundles or total operating costs. Ruby is a trademark of its respective owner; no affiliation is implied.
BEFORE YOU GET STARTED
A few useful answers.
What does Alissa use to answer questions?
Saved, approved reference material supplied by your team, together with conversation context. You can organize knowledge, record source notes, and test answers before expanding use. AI answers still need review.
Does the $99 contract include updates?
Yes. The $99.00 monthly price includes ongoing updates for the entire 24-month term. The product contract totals $2,376. After that term, continued updates are available at $49.99 monthly or $500 annually.
Can I install her myself?
Yes. Self-installation and installation through a PocketFab reseller are the two offered paths. Contact us to confirm release availability, deployment requirements, and the installation scope.
Can Alissa book appointments or transfer calls?
Those capabilities are not included in the current release. The present telephone integration handles conversational test calls. Browser messages are captured manually; phone calls do not automatically save callback requests.
Has Alissa been tested, and when can I download her?
Yes. Alissa has been successfully tested at PocketFab. The downloadable ALM edition will be ready soon. We are preparing customer configuration, activation and renewal, package validation, and installation instructions before publishing the download.
How will product licensing and updates work?
The ALM edition will track product entitlement separately from update entitlement. The $995 purchase has a separate update plan. The $99 monthly contract includes updates for all 24 months. Activation, renewal, and license status will be part of the downloadable edition.
Does Alissa run entirely on my local AI server?
The documented release uses hosted AI and voice providers and a telephone integration. It does not currently connect to PocketFab’s local AI server. Confirm data handling and provider requirements for your deployment.
MEET YOUR NEXT FIRST RESPONSE
Let’s talk about Alissa
and your business.
Tell us what callers ask, how your team works, and which installation path suits you.
Talk with PocketFab ↗